AI receptionist for HVAC
The HVAC answering service that picks up when the AC dies at 9 PM in July.
In South Florida, a dead air conditioner is an emergency, and the homeowner is calling every company on the list until one answers. This AI receptionist picks up every call, any hour, gets the details, and puts the lead in your hands before they dial the next number.
That number is my real business line. The AI you reach is the one described on this page. Hear a recorded call first.
Gonzalez SoftwareIncoming call · 2:16 PM
Answered while you were in an attic
Text to you
Service · Priya S.
HVAC calls come in waves, and the waves come after hours
The first heat wave of the season fills your phone with calls you can't take, because your techs are on jobs and so are you. The ones that go to voicemail don't wait. A homeowner sitting in a 90-degree house calls the next company in the results.
A traditional answering service takes a message you read hours later. A dispatcher costs a salary, plus overtime for nights and weekends. The receptionist on this page answers instantly, asks what's wrong, and texts you the lead while the caller is still on the line.
I built it for my own business first. Call the number on this page and you'll hear it answering my phone right now.
What happens on every call
- 1Answers on the first ring, 24 hours a day, weekends and holidays included. No hold music, no voicemail.
- 2Tells the caller up front that it's an AI and that the call may be recorded. Florida has real rules about call recording, and the compliance is built in.
- 3Asks whether it's no cooling, weak cooling, a leak, or maintenance, and where the home is. Gets the name and phone number and reads them back so nothing is saved wrong.
- 4Texts you the lead the moment the call ends: who called, what's happening, and where.
- 5Books the service call straight onto your calendar and confirms the address for the invite.
- 6Keeps a written record of every call, so you know what was said without listening to a recording.
Built for the way HVAC companies work
Peak season, same service
Whether it's the first hot week of May or a quiet morning in January, every call is answered the same way, with no busy signal and no hold queue.
Sorted before you call back
No cooling versus a maintenance tune-up is a different truck and a different day. You get that in the text, so you can schedule the right tech.
Nights and weekends covered
The caller at 9 PM gets a calm voice, a booked window, and a confirmation. You get a text, not a voicemail to dig through in the morning.
Pricing
Three flat monthly plans. No per-minute surprises.
One-time setup of $1,500 on every plan. Month to month, cancel anytime, and you keep everything.
Starter
$300 /month
Up to 150 answered calls a month
- Answers, qualifies, takes messages
- Texts you every lead
- Books into your calendar (not included)
- Monthly call summary (not included)
- SMS follow-up included (not included)
- Priority changes, same week (not included)
Standard
Most popular$500 /month
Up to 400 answered calls a month
- Answers, qualifies, takes messages
- Texts you every lead
- Books into your calendar
- Monthly call summary
- SMS follow-up included (not included)
- Priority changes, same week (not included)
Busy
$800 /month
Up to 800 answered calls a month
- Answers, qualifies, takes messages
- Texts you every lead
- Books into your calendar
- Monthly call summary
- SMS follow-up included
- Priority changes, same week
Only calls of 15 seconds or more count toward your plan, so wrong numbers and hangups are free. Calls over your plan's cap bill at $1 each, and your line is never cut off. Read the full breakdown of what an AI receptionist costs.
Questions
Straight answers for HVAC companies.
Hear it answer before you decide.
Call the line, try to stump it, ask it to book you a visit. Then book a free consult and I'll tell you straight whether it fits your shop.
Read how I built it for my own front desk